17 AUG 2026 · DOMAIN LIVE · UPDATED 04 OCT 2026 · 01 · RESTAURANT · ORDERING SYSTEM
BongFoods
A restaurant ordering system built around real operations.
THE PROJECT
Real work starts
with a real need.
Restaurant ordering system · team tools
BongFoods customers · restaurant team
The work began with the customer’s first question: what can I order? The menu is the entry point, with dish options presented before the customer moves into the order flow. The experience is designed to keep browsing and ordering close together, especially on a phone.
I designed and built BongFoods’ customer ordering experience, from menu discovery through dish selection and checkout. I also contributed to SP Partner, the restaurant workspace used for menu edits, order management and day-to-day tools. The customer journey and the operation behind it were shaped together.
The customer ordering experience connects with SP Partner, the restaurant team's browser workspace for menu edits, order management and day-to-day tools. One side helps customers browse and order directly; the other supports the people running the restaurant.
THOUGHT THROUGH, THEN BUILT
From the person using it
to the details that help.
BongFoods is a real restaurant operation. Its customer ordering experience connects with SP Partner, a browser workspace for the restaurant team's menu edits, orders and day-to-day tools.
BongFoods shows product thinking at work: an easy-to-follow customer ordering journey connected with tools that support the restaurant team. The customer-facing experience and the day-to-day operation are parts of the same system.
The customer and staff tasks the system needs to support.
Shape the customer journey and team tools around those tasks.
Connect ordering, menu tools and the workflows behind them.
Review the system in use and refine the details.
HAVE A PROJECT IN MIND?