Effective 24 September 2026
Restaurant service terms
SP Partner opens for private website and menu editing when restaurant onboarding is complete, at no charge. Review the activation terms for production orders, payments and delivery before paying; your receipt preserves the exact version you accept.
Single outlet — ₹14,999 activation, then ₹3,999/live outlet/month after the first live month
Your activation
₹14,999 once for single outlet: production configuration, one live outlet, agreed domain connection, approved menu setup, restaurant-owned payment connection, automatic delivery-partner request workflow where approved, one starter Direct Kit per included outlet, Direct Growth, training and one live order-and-rider test per outlet. SP Partner opens for private website and menu editing as soon as restaurant onboarding is complete, at no charge. Production operations are activated after the selected package and launch checks. SP takes zero commission on food-order value.
Preview and production
Your free preview remains a safe demonstration. It never creates an order, takes payment, books delivery, sends OTPs or stores sample customer details. Production begins only after this setup payment is verified and the written scope is accepted.
Monthly billing
The platform fee is ₹3,999 per live outlet per month. The service period begins on the agreed live date and the first renewal follows the first live month. Monthly billing requires a separate authorised mandate; today’s checkout collects only the activation fee.
Delivery activation
After the restaurant accepts a paid delivery order and preparation time, the connected system can request a delivery partner automatically and show assignment, rider contact, pickup and customer-tracking updates. This stays off until the provider account, exact pickup details, coverage, charges or funding, secure booking callback and one successful live booking test are verified.
SP Partner access
Restaurant owners can open the protected SP Partner workspace at no charge as soon as onboarding is complete. They can edit and save their private website and menu draft before choosing or paying for an activation package. Production order, payment and delivery workflows remain gated until the accepted package, provider approvals and launch tests are complete. The same workspace runs through a supported browser on phone, tablet or computer.
Provider approval
Paying SP does not override payment-provider KYC, delivery coverage, provider account permission, rider availability or restaurant authorisation. Gateway, delivery, tax, messaging, maps and separately approved usage costs are not included in SP’s fixed fee.
Ownership and access
Your restaurant retains its brand, content and domain or documented transfer rights. SP owns and operates the reusable platform software. Source-code transfer, custom functionality, heavy data cleanup, marketing and premium human support are separate.
Cancellation and exit
Before production work starts, cancellation is handled under the accepted refund terms. After work starts, any refund considers completed work and approved third-party costs. On exit, new orders pause safely while existing paid orders and open issues continue; export and domain steps follow the contract.
Direct Benefit and Kit
The restaurant funds customer discounts, delivery subsidy and food rewards. Kit printing begins only after approval of the benefit wording, QR destination, artwork proof and shipping address. Vendor acceptance, shipment and delivery remain separate tracked states. Refill packs are optional paid orders.
Support
Standard support covers the agreed platform service. Support hours, included usage and retention/export period are confirmed in the written scope. Outlets beyond the selected package and chain requirements are scoped separately in writing. No 24/7 response or guaranteed sales result is promised.
What you accept now
This checkout accepts the selected activation package and these terms. It does not authorise optional extras, create a provider account or make the restaurant live without content approval, provider verification, staff training and a successful end-to-end test.
Multi-outlet — ₹39,999 activation, then ₹3,999/live outlet/month after the first live month
Your activation
₹39,999 once for multi-outlet: production configuration, up to three live outlets, agreed domain connection, approved menu setup, restaurant-owned payment connection, automatic delivery-partner request workflow where approved, one starter Direct Kit per included outlet, Direct Growth, training and one live order-and-rider test per outlet. SP Partner opens for private website and menu editing as soon as restaurant onboarding is complete, at no charge. Production operations are activated after the selected package and launch checks. SP takes zero commission on food-order value.
Preview and production
Your free preview remains a safe demonstration. It never creates an order, takes payment, books delivery, sends OTPs or stores sample customer details. Production begins only after this setup payment is verified and the written scope is accepted.
Monthly billing
The platform fee is ₹3,999 per live outlet per month. The service period begins on the agreed live date and the first renewal follows the first live month. Monthly billing requires a separate authorised mandate; today’s checkout collects only the activation fee.
Delivery activation
After the restaurant accepts a paid delivery order and preparation time, the connected system can request a delivery partner automatically and show assignment, rider contact, pickup and customer-tracking updates. This stays off until the provider account, exact pickup details, coverage, charges or funding, secure booking callback and one successful live booking test are verified.
SP Partner access
Restaurant owners can open the protected SP Partner workspace at no charge as soon as onboarding is complete. They can edit and save their private website and menu draft before choosing or paying for an activation package. Production order, payment and delivery workflows remain gated until the accepted package, provider approvals and launch tests are complete. The same workspace runs through a supported browser on phone, tablet or computer.
Provider approval
Paying SP does not override payment-provider KYC, delivery coverage, provider account permission, rider availability or restaurant authorisation. Gateway, delivery, tax, messaging, maps and separately approved usage costs are not included in SP’s fixed fee.
Ownership and access
Your restaurant retains its brand, content and domain or documented transfer rights. SP owns and operates the reusable platform software. Source-code transfer, custom functionality, heavy data cleanup, marketing and premium human support are separate.
Cancellation and exit
Before production work starts, cancellation is handled under the accepted refund terms. After work starts, any refund considers completed work and approved third-party costs. On exit, new orders pause safely while existing paid orders and open issues continue; export and domain steps follow the contract.
Direct Benefit and Kit
The restaurant funds customer discounts, delivery subsidy and food rewards. Kit printing begins only after approval of the benefit wording, QR destination, artwork proof and shipping address. Vendor acceptance, shipment and delivery remain separate tracked states. Refill packs are optional paid orders.
Support
Standard support covers the agreed platform service. Support hours, included usage and retention/export period are confirmed in the written scope. Outlets beyond the selected package and chain requirements are scoped separately in writing. No 24/7 response or guaranteed sales result is promised.
What you accept now
This checkout accepts the selected activation package and these terms. It does not authorise optional extras, create a provider account or make the restaurant live without content approval, provider verification, staff training and a successful end-to-end test.
Existing agreements
Previously accepted customer contracts, prices, refunds and renewal terms remain unchanged. Your purchase receipt records your own agreement.