Restaurant accounts · 23 September 2026
Restaurant account privacy
This note explains the information saved through the account-first restaurant setup and Partner journey.
Support chat
When you send a chat message, SP saves its text, time, your account identifier and verified sign-in contact so you can return to the conversation. Only your signed-in account and the authorised studio owner can read it. Do not send passwords, OTPs, card details or other sensitive documents.
Google, mobile and email sign-in
Google processes your Google account identity when you choose Continue with Google. Twilio Verify processes your phone number and SMS code when you choose mobile sign-in. Resend processes your email address and sends the code when you choose email sign-in. SP stores a protected code hash for up to 10 minutes, never the readable code. A secure, revocable sign-in session lasts up to 30 days unless you sign out sooner.
What you provide
Your account setup can include owner and contact details, complete outlet location, business and FSSAI information, brand and domain preferences, menu scope and restaurant operations details.
Why it is saved
SP uses this information to prepare the agreed service, show your launch progress, fill checkout details and connect your eventual restaurant workspace. Saving details does not subscribe you to marketing or activate a provider.
Who can access it
Your verified account can access its own setup and the authorised studio owner can review it for delivery. Restaurant workspaces use explicit access grants. Payment credentials, OTPs and provider passwords must never be supplied through the setup form.
Files and sensitive information
Upload only approved menus, logos or food photos when an upload step is provided. Do not upload passwords, API secrets, bank or card details. Provider verification occurs through the provider’s authorised flow.
Measurement and abuse protection
The public site records basic page and action events. Restaurant form answers are not marketing events. Abuse controls may use limited technical identifiers.
Saved account details
Contact, billing and restaurant setup details stay with your verified account when you sign out. You can edit them from Account and Restaurant setup. Changes do not alter past invoices or restaurant access.
Correction and deletion
A signed-in user can open Account → Delete account to request deletion without calling or emailing SP Studios. The request immediately revokes sign-in sessions and restaurant workspace access and schedules the account profile, saved preview and setup data for deletion within 30 days. SP may retain restricted invoice, payment, completed-order, fraud-prevention, contract or legal records only for as long as required. For a correction or access request, contact contact@thespstudios.com from the verified phone or email attached to the account.